Honda's quality cycle

Honda's quality initiatives for delivering new levels of outstanding quality

By applying design and development expertise at the design and development, production preparation, and production (mass production) stages, we are able to deliver a new level of enhanced quality through the creation of drawings designed to facilitate manufacturing and develop manufacturing control techniques that limit process variability.

Honda's Quality Cycle

Independent Initial Quality Study

Honda’s design and development, production, and sales and service departments are working together to win the top ranking in the Initial Quality Study (IQS) for automobiles conducted by J.D. Power, an independent evaluation organization, as an indicator of customer satisfaction, which constitutes the result of the quality cycle.

Results of the 2013 Initial Quality Study (IQS) for automobiles: J.D. Power Asia Pacific

By brand and production facility

Country Brand and production facility Ranking
U.S. Honda No.8
Acura No.6
Honda of Canada Manufacturing Line 2 Bronze Award
Honda No.3

By model segment

Country Segment Model Ranking
U.S. Sub Compact Car Fit No.3
Compact Car Civic No.1
Insight No.3
Compact Crossover / SUV CR-V No.1
Midsize Pickup Ridgeline No.1
MiniVan Odyssey No.2
Compact Premium Car Acura TL No.1
Compact Premium Crossover/SUV Acura RDX No.3
Japan Mini-vehicle N-ONE No.1
Midsize Car Fit shuttle No.2
China Entry Midsize Car Fit No.3
India Upper Compact Car Brio No.1
Entry Midsize Car Amaze No.1
Midsize Car City No.1
Thailand Compact Car Brio No.1
Brio Amaze No.2
Entry Midsize Car City No.1
Premium Midsize Car Accord No.3
SUV CR-V No.1

*Includes top three vehicles in major markets from January to December 2013.

J.D. Power and Associates 2013 U.S. Initial Quality Study SM (based on responses from more than 83,400 owners who purchased or leased a new vehicle as surveyed from February to May 2013)
J.D. Power and Associates 2013 Japan Initial Quality Study SM (based on responses from more than 11,200 owners who purchased a new vehicle as surveyed from May to June 2013)
J.D. Power and Associates 2013 China Initial Quality Study SM (based on responses from more than 21,100 owners who purchased a new vehicle as surveyed from April to August 2013)
J.D. Power and Associates 2013 India Initial Quality Study SM (based on responses from more than 9,000 owners who purchased a new vehicle as surveyed from May to September 2013)
J.D. Power and Associates 2013 Thailand Initial Quality Study SM (based on responses from more than 5,000 owners who purchased a new vehicle as surveyed from April to September 2013)

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